The Hidden Cost of Inaction: Are You Letting Money Walk Out the Door?

Loss in the food & beverage and convenience store industries is like a sneaky thief in the night—or worse, one in broad daylight who waves as they leave. Whether it’s employee theft, operational hiccups, or fraudulent customer claims, loss happens. But the real crime? Letting it go unchallenged.

If you’re not identifying loss or contesting delivery disputes, you might as well hand out your cash at the door. And trust us, the numbers are not on your side. Let’s break it down (with a bit of humor to ease the pain).

The Price Tag of Ignoring Loss

Imagine a leaky faucet. Sure, it’s just a drip—until you get a water bill that makes you consider showering at the gym. Loss works the same way.

• $100 billion annually: That’s the cost of inventory shrinkage for U.S. retailers, according to the National Retail Federation. That’s more zeros than you’ll see on a winning lottery ticket.

• 7% of revenue: The average loss for restaurants due to fraud, waste, and errors. For every $1 million earned, $70,000 quietly disappears. That’s enough for a Tesla—or a very fancy soda machine.

Delivery Disputes: The Silent Wallet Drain

Delivery disputes may seem small, but they add up faster than a toddler with your credit card.

• $25–$50 per claim: The average financial hit for ignoring a delivery dispute. Not bad for one order, but what if you’re dealing with dozens a week?

• 2–5% of orders: This is the percentage flagged for disputes. Let’s call it “The Domino Effect,” because once it starts, it doesn’t stop.

• $10,000+ per location annually: That’s the cost of leaving disputes unchallenged. Multiply that across locations, and suddenly you’re funding your delivery platform’s next big IPO.

What Happens When You Do Nothing?

Spoiler: It’s not good. The cost of inaction goes beyond dollars and cents.

• Employee Theft Gets Creative: If no one’s paying attention, that “free soda” might escalate to “free inventory.”

• Fraudulent Claims Multiply: Customers aren’t dumb. If claims aren’t contested, word spreads faster than a viral TikTok.

• You Miss Golden Opportunities: Disputes and losses are often symptoms of bigger issues. Ignoring them is like seeing your check engine light and saying, “Eh, it’ll fix itself.”

Why Acting Pays Off

Here’s the good news: businesses that actively manage loss and disputes don’t just survive—they thrive.

• 80% win rate: Restaurants that contest delivery disputes with video evidence win most of the time. Proof beats hearsay, every time.

• 50% less theft: Companies with proactive loss management see significant reductions in theft. People think twice when they know someone’s watching (and actually doing something about it).

Don’t Let Loss Have the Last Laugh

If you’re not acting on loss, you’re leaving money, opportunities, and probably a bit of your sanity on the table. The worst part? It’s fixable.

At AnchorPoint, we specialize in turning your silent video systems into storytellers that help you win disputes, stop theft, and improve operations. Whether it’s tackling delivery disputes with Periscope Waypoints or identifying loss with Periscope Detect, we deliver insights you can act on—without the guesswork.

Ready to stop funding the “loss and disputes charity”? Let us help you turn things around. Contact us at info@anchorpointintel.com or visit www.anchorpointintel.com. Because letting money walk out the door is so last year.