The Cost of Ignoring Loss and Delivery Disputes: Are You Funding Someone Else’s Lifestyle?

Picture this: your hard-earned profits are walking out the door, waving at you, and hopping into a rideshare you unknowingly paid for. Sounds absurd, right? But when you ignore loss and delivery disputes in the food & beverage and convenience store industries, that’s essentially what’s happening.

Let’s dive into the numbers, sprinkle in some humor, and find out why ignoring these issues is the business equivalent of throwing money into the wind.

The Leak in Your Wallet: What Loss Costs You

Loss comes in many flavors—employee theft, fraud, waste, and honest mistakes. While it might feel like just a drop in the bucket, over time, it’s more like a busted pipe.

• $100 billion a year: That’s what inventory shrinkage costs U.S. retailers annually. That’s enough to fund your next dream vacation… every year… for 10,000 years.

• 28% of shrinkage comes from employee theft, proving that the sticky fingers aren’t just in the cookie jar—they’re in your cash register.

• Restaurants lose 7% of their annual revenue to fraud and errors. Translation? Every $1 million in sales has a $70,000 hole in it. Enough to make you wonder if you should’ve just bought a lottery ticket instead.

  
  

Delivery Disputes: The “Sneaky Thief” You’re Ignoring

Third-party delivery platforms are a game-changer for convenience, but they’re also fertile ground for delivery disputes. And when you let these disputes slide, you’re not just losing revenue—you’re sending an RSVP to more disputes.

• $25–$50 per dispute: That’s the average loss for ignoring a single customer claim. Chump change, right? But multiply that by dozens of claims a month, and suddenly you’re footing the bill for the delivery app’s next rooftop party.

• 2–5% of orders are disputed. That may sound small, but it adds up fast, like the popcorn bucket you swear wasn’t that big.

• $10,000+ per year, per location: This is how much you’re likely losing if you don’t contest disputes. For a multi-location business, this number skyrockets faster than surge pricing.

  
  

What Happens When You Do Nothing?

Spoiler alert: bad things. The cost of inaction isn’t just about money—it’s about missed opportunities and silent killers.

• Employee Theft Turns Into a Netflix Series: When people realize no one’s paying attention, theft can go from occasional to “Ocean’s Eleven” levels of creativity.

• Fraud Becomes a Customer Loyalty Program: When claims go uncontested, fraudsters come back for more like it’s a punch card for free lattes.

• Operational Blind Spots Multiply: Delivery disputes and losses often point to bigger inefficiencies. Ignoring them is like duct-taping over a flashing check engine light.

  
  

How Acting Pays Off (Hint: You Win)

Here’s the good news—taking action doesn’t just stop the bleeding; it turns things around.

• 80% win rate: That’s the success rate of contesting delivery disputes with clear video evidence. Video doesn’t lie, and neither should you.

• Businesses with active loss identification programs see a 50% drop in theft. When people know you’re watching (and acting), they think twice.

• Restaurants that address disputes and operational issues experience higher profits and happier customers. It’s like a win-win, but with fewer headaches.

  
  

How AnchorPoint Can Help (Because You Have Better Things to Do)

We get it—contesting disputes and tracking down loss isn’t why you got into the business. That’s where AnchorPoint comes in.

• Periscope Detect: We’ll help you spot potential loss by turning your video and transaction data into a crystal-clear picture of what’s happening.

• Periscope Waypoints: Let us handle the entire delivery dispute process, from contesting claims to compiling evidence. You just sit back and watch the magic (and the money) come back.

  
  

Stop Funding the “Loss and Disputes Charity”

The cost of inaction is no laughing matter—but with AnchorPoint, the fix is simpler than you think. Whether it’s loss, disputes, or general operational hiccups, we’re here to turn chaos into clarity and revenue into… more revenue.

Ready to plug the leaks in your bottom line? Contact us at info@anchorpointintel.com or visit www.anchorpointintel.com. Because watching your money walk out the door should only happen in your dreams.