AnchorPoint Expands inSight 360 (formerly VuPoint iQ™) with Delivery Dispute Management and Investigations

One platform. Every delivery. Total visibility.

AnchorPoint Intelligence, a leader in intelligent retail and restaurant technologies, has expanded its platform by adding capabilities to inSight 360 — which unites inCheck 360 for operational consistency and inSight 360 for loss prevention and performance visibility — with Delivery Dispute Management and Investigations.

Designed to help operators respond faster, act smarter, and see clearer, the new capability helps protect delivery order revenue from fraudulent claims, uncover loss events, resolve customer disputes in minutes, and prepare brands for tomorrow’s delivery compliance requirements.

Restaurant and retail teams can now respond confidently to customer-disputed delivery orders — from missing items and incorrect fulfillment to late or incomplete deliveries. By pairing transaction data with verified video evidence, inSight 360 empowers teams to protect against losses, uncover internal and external fraud, and identify root causes behind recurring delivery issues.

Operators also gain time savings at scale, thanks to a unified dashboard that consolidates and reports on disputes across all major delivery platforms in a single, streamlined view. What once required hours of manual effort can now be managed in minutes — freeing teams to focus on service, not spreadsheets or log-ins.

As delivery becomes a defining element of brand experience, inSight 360 provides the visibility and proof operators need to recover losses today and continuously improve performance tomorrow. The same video evidence that resolves disputes becomes a blueprint for operational excellence — guiding improvements in training, process, and handoff execution.

From third-party delivery disputes to internal investigations, inSight 360 gives brands a unified framework to See. Understand. Resolve. every event that impacts delivery success.

About AnchorPoint:

AnchorPoint builds intelligent technology platforms that help retail and restaurant brands connect insight to action. Its flagship platform brings together two powerful capabilities — inCheck 360, for operational consistency and compliance, and inSight 360, for loss prevention, internal loss identification, performance visibility, and data-driven improvement.

Together, these solutions empower teams to eliminate preventable loss, drive accountability, and elevate daily performance across every location.

From checklists to delivery chargebacks and internal loss identification, AnchorPoint delivers clarity where it counts — and the confidence to act.